In today’s fast-moving digital landscape, brands are no longer competing just on products or price - they are competing on customer experience. But as consumer behaviour evolves, so do the challenges facing marketers. Consumers might check TikTok, Instagram, email, and WhatsApp before their first coffee, yet many brands are still stuck managing each channel in isolation. The result? Fragmented experiences, repetitive messaging, and missed opportunities.
At Klaviyo, we believe it’s time to move from channel chaos to true connections. Our latest innovations in omnichannel marketing are designed to help brands orchestrate seamless, real-time engagement across every touchpoint - powered by unified data and adaptive AI.
But to ensure we are building the right solutions in the EMEA region, we need your input:
- Which mobile channels (SMS, RCS, WhatsApp) are most important to your business?
- How do you combine these channels together to create a seamless customer journey?
- What are your biggest challenges, from compliance and cost to integration and measurement?
- What features or improvements would help you get more from your mobile marketing?
Your feedback will directly inform our product planning and help us deliver the tools you need to succeed in your markets.
Take our quick survey 
and help us build the future of mobile marketing - together.
Deadline: June 6
You can also hear about our upcoming innovations at K:LDN on June 24: Sign up here.